Refund and Cancellation Policy

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TTPL reserves the right to refuse/cancel any order. order(s):

 

i. TTPL If it suspects a fraudulent transaction, or

ii. If it suspects a customer has undertaken a transaction which is not in accordance with the Terms of Use or

iii. For any reason outside the control of the TTPL including causes for delivery related logistical difficulties. Refund/cancellation policies ap plicable in the following conditions: 

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a) In case, the buyer cancels the order online before the product has been shipped, the entire order amount will be refunded.

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b) In case the item ordered has been shipped but has not yet been delivered to the buyer, th e order can still be cancelled online. Total order amount after deduction of shipment and handling charges will be refunded. The refund will be processed, once NDR receives the originally ordered item back intact from the courier.

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c) However, the order onc e delivered cannot be cancelled in any case.

 

d) In case there is an option for online download of data than cancellation will not be possible

 

e) In case of failed transactions or double realization of account for the same order, the total deducted amount w ill be refunded.

 

f) In case of cancelled order/failed transactions, the bank/card transaction charges of the buyer, if any, is likely to be forfeited

 

g) TTPL offers no guarantees whatsoever for the accuracy or timeliness of the refunds in the buyers card/account

 

h) In case of part cancellations, the amount refunded will be corresponding to the part cancellation.

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